FAQS
1.Are there specific modes for snow sports and biking?
1.Are there specific modes for snow sports and biking?
Yes! In addition to being able to follow you from the back, side, and front, we have developed specific follow modes for different kinds of activities to provide the optimal shots for different characteristics of movement and cinematic effects. Some modes will follow you in a more dynamic fashion (visible in many of our engineering demos), while others will lessen sensitivity in favor of smoother video.
2.What are the registration and no-fly zone requirements?
2.What are the registration and no-fly zone requirements?
In many countries, our drones are below any registration weight limits, but this will depend on your specific circumstances. Please refer to your local laws and regulations for specific requirements regarding drone registration and no-fly zones. It is essential to comply with all applicable legal requirements and restrictions to ensure safe and lawful operation of your device.
3.What are the charging options and charging time?
3.What are the charging options and charging time?
The drone can be charged using the official 65W charger or charging hub for fast charging. With the charging hub, a single battery can be fully charged in about 45 minutes, and two batteries about 60 minutes. Additionally, you can charge the battery directly by installing it on the device and connecting the device’s USB 2.0 port to a charger. Other charging options include power banks and car chargers.
4.What are the low battery warnings and landing procedures?
4.What are the low battery warnings and landing procedures?
This drone has a low battery warning feature to ensure safe operation. Before takeoff, if the battery is too low, the device will not start and issue a warning. During flight, if the battery is less than 5% in automatic flight mode, the device will automatically land at the current location or return to the take-off point. In manual control mode, when the battery is low, the device will start to return, and if the battery is critically low, the device will land immediately
5.Can I use other chargers to charge?
5.Can I use other chargers to charge?
Yes. You can use any chargers with USB PD (a fast-charging technology) to charge.
6.What is the warranty period?
6.What is the warranty period?
We provide a 12-month warranty on the flying camera device and most accessories. The battery is covered for 12 months or 100 cycles, whichever comes first, and the handlebar mount has a 6-month warranty. Please note that the warranty does not cover damage from user error, unauthorized repairs, or disassembly. Our official services include technical support, repairs, replacements, and other assistance you may need. *EU customers receive a 2-year warranty as mandated by consumer laws.
7.What is the battery life and average flight time?
7.What is the battery life and average flight time?
The battery life is 100 cycles. The capacity is 1920 mAh, which supports an average flight time of about 15 minutes.
8.Is it waterproof?
8.Is it waterproof?
This drone is not waterproof.
9.Are photo functions like Manual ISO/shutter adjustable? What about saturation, sharpness, etc.
9.Are photo functions like Manual ISO/shutter adjustable? What about saturation, sharpness, etc.
ISO and shutter are adjustable only in manual mode.We provided a limited number of preset filters, and users can shoot in DNG and 10-bit HLG and adjust settings like saturation and sharpness in post editing.